Returns/Exchanges

Need a different size?

Email returns@embryoutdoors.com and tell us what you have and what you'd like instead. As long as it's in stock, we'll swap it.

You cover shipping the item back to us, we cover shipping the new one out to you.

Did we get your order wrong?

That one's on us. Email us and we'll send a return label and get the right item out to you.

Arrived damaged?

Send us a photo at returns@embryoutdoors.com. We'll pay to ship it back and send a replacement free of charge.

Package didn't turn up?

Let us know and we'll chase the carrier. We'll do everything we can to get it to you.

Refunds

Refunds are available for damaged items, lost packages, and orders we got wrong. For sizing and fit, we exchange rather than refund.

Conditions

• Requests must be made within 30 days of delivery.
• Items must be unworn, unwashed, and in the condition you received them, with original packaging.
• We require your order number or proof of purchase.
• Sale and promotional items, including anything received through a buy two get one offer, can be exchanged but not refunded.

To start any of these

One email: returns@embryoutdoors.com. Send your order number, what you've got, and what you need. We'll take it from there.